Three steps on Web3Swap
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Enter the ETH size and paste the Zcash payout address for Zcash mainnet on this Web3Swap ticket.
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Confirm Exchange to lock the live Web3Swap quote and reveal this ticket’s deposit details.
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Broadcast exactly that ETH amount to the deposit. After Base mainnet confirms, ZEC is paid to your wallet.
Before you broadcast
- Base confirmations are usually fast — often within a minute.
- Send ETH on Base mainnet only — not Ethereum L1, Optimism, or Arbitrum unless your order says otherwise.
- Use a Base-compatible wallet and address (0x…). Leave enough ETH on Base for gas on top of the swap amount.
- If ZEC is late, refresh your wallet and re-check the ticket. When a payout hash is already listed, email or SimpleX support with your Exchange ID — Web3Swap has no login that lists expired orders.
Base ETH tickets — Coinbase L2 rail
Native ETH on Base is not Ethereum L1. Web3Swap Base tickets need a Base wallet — low fees, fast finality, still no hosted balance.
ETH on Base mainnet
Use a Base wallet for deposits. Ethereum mainnet ETH is a different network — wrong-chain sends may not be credited.
Leave enough ETH on Base for gas in addition to the amount you swap.
Zcash tickets — transparent vs shielded
Zcash Web3Swap tickets lock either a transparent or shielded receive format on-screen. Sending the other type is the most common reason ZEC never credits.
ZEC receipt troubleshooting
Confirm address type matches your wallet. Rescan the blockchain in your Zcash client if needed.
Transparent vs shielded payouts
Zcash supports both transparent (t-) and shielded (z-) addresses — they are not interchangeable.
- Use the address type your wallet actually supports before placing the order.
- Shielded payouts may take longer to appear depending on wallet software.
- If the order shows a sent tx but balance is zero, rescan the chain in your Zcash client first.
Deposit checklist
Chain mismatches and bad addresses are the usual failure modes — skim these notes before you fund the deposit.
Asset hubs
More anonymous no-KYC lanes and chain notes for each coin.
FAQ for this route
Do I need KYC or a Web3Swap login for ETH → ZEC?
No. A standard Ethereum (Base) → Zcash ticket on Web3Swap skips signup and ID upload. You stay self-custodial on both legs.
How soon does ZEC usually arrive?
After the Base mainnet deposit is final, many payouts leave within minutes. Congestion on Base mainnet or Zcash mainnet can stretch that — mempools and fees set the clock, not a compliance hold.
Does Web3Swap custody my ETH or ZEC?
No. You broadcast ETH from a wallet you control; ZEC pays only to the address you paste. Nothing sits as a named Web3Swap balance.
What if I send ETH on the wrong rail?
Match Base mainnet exactly as printed on the Web3Swap ticket badge. A wrong-chain deposit often cannot be credited automatically — verify before you broadcast.