Three steps on Web3Swap
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Enter the ARB size and paste the Toncoin payout address for TON mainnet on this Web3Swap ticket.
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Confirm Exchange to lock the live Web3Swap quote and reveal this ticket’s deposit details.
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Broadcast exactly that ARB amount to the deposit. After Arbitrum One confirms, TON is paid to your wallet.
Before you broadcast
- Arbitrum confirmations are usually fast — often within a minute.
- Send ARB on Arbitrum One only — not Ethereum, Optimism, or Base unless your order says otherwise.
- Use an Arbitrum-compatible wallet and address (0x…). Leave enough ETH on Arbitrum for gas if needed.
- If TON is late, refresh your wallet and re-check the ticket. When a payout hash is already listed, email or SimpleX support with your Exchange ID — Web3Swap has no login that lists expired orders.
Arbitrum One tickets — stay on L2
ARB governs Arbitrum One. Web3Swap Arbitrum tickets expect an L2 wallet — mainnet ETH sent to this deposit typically cannot be recovered.
ARB on Arbitrum One
Use an Arbitrum One wallet for deposits. Other chains use different assets even with the same ticker.
Leave enough ETH on Arbitrum for gas on top of the swap amount when required.
TON tickets — memo fields first
TON powers The Open Network with fast, low-fee transfers. Web3Swap tickets may require a memo/tag — copy it from the order screen before you broadcast.
TON payout not showing?
Refresh your TON wallet. Verify the receive address matches your order exactly — UQ… and EQ… formats are both common.
How fast is the TON payout?
TON blocks are fast — most payouts arrive within minutes after your deposit confirms.
- Check the order page for a payout transaction hash on Tonviewer or a similar explorer.
- Confirm your wallet is on TON mainnet, not a wrapped or alternate-chain version.
- Allow a minute for your wallet to refresh after the explorer shows the transfer.
Deposit checklist
Chain mismatches and bad addresses are the usual failure modes — skim these notes before you fund the deposit.
Asset hubs
More anonymous no-KYC lanes and chain notes for each coin.
FAQ for this route
Do I need KYC or a Web3Swap login for ARB → TON?
No. A standard Arbitrum → Toncoin ticket on Web3Swap skips signup and ID upload. You stay self-custodial on both legs.
How soon does TON usually arrive?
After the Arbitrum One deposit is final, many payouts leave within minutes. Congestion on Arbitrum One or TON mainnet can stretch that — mempools and fees set the clock, not a compliance hold.
Does Web3Swap custody my ARB or TON?
No. You broadcast ARB from a wallet you control; TON pays only to the address you paste. Nothing sits as a named Web3Swap balance.
What if I send ARB on the wrong rail?
Match Arbitrum One exactly as printed on the Web3Swap ticket badge. A wrong-chain deposit often cannot be credited automatically — verify before you broadcast.