Three steps on Web3Swap
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Enter the MATIC size and paste the Zcash payout address for Zcash mainnet on this Web3Swap ticket.
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Confirm Exchange to lock the live Web3Swap quote and reveal this ticket’s deposit details.
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Broadcast exactly that MATIC amount to the deposit. After Polygon mainnet confirms, ZEC is paid to your wallet.
Before you broadcast
- Polygon confirmations are usually fast — often within a minute.
- Send MATIC on Polygon PoS mainnet only — not Ethereum or other L2s unless your order says otherwise.
- Use a Polygon-compatible wallet and address (0x…). Leave enough MATIC for gas.
- If ZEC is late, refresh your wallet and re-check the ticket. When a payout hash is already listed, email or SimpleX support with your Exchange ID — Web3Swap has no login that lists expired orders.
Polygon tickets — PoS rail, not Ethereum L1
MATIC/POL powers Polygon’s low-fee EVM environment. Web3Swap Polygon tickets reject Ethereum-mainnet assets — match the PoS badge before you broadcast.
MATIC on Polygon mainnet
Use a Polygon PoS wallet for deposits. Do not send MATIC on Ethereum mainnet — wrapped versions are different assets.
Leave enough MATIC in your wallet to cover gas on top of the swap amount.
Zcash tickets — transparent vs shielded
Zcash Web3Swap tickets lock either a transparent or shielded receive format on-screen. Sending the other type is the most common reason ZEC never credits.
ZEC receipt troubleshooting
Confirm address type matches your wallet. Rescan the blockchain in your Zcash client if needed.
Transparent vs shielded payouts
Zcash supports both transparent (t-) and shielded (z-) addresses — they are not interchangeable.
- Use the address type your wallet actually supports before placing the order.
- Shielded payouts may take longer to appear depending on wallet software.
- If the order shows a sent tx but balance is zero, rescan the chain in your Zcash client first.
Deposit checklist
Chain mismatches and bad addresses are the usual failure modes — skim these notes before you fund the deposit.
Asset hubs
More anonymous no-KYC lanes and chain notes for each coin.
FAQ for this route
Do I need KYC or a Web3Swap login for MATIC → ZEC?
No. A standard Polygon → Zcash ticket on Web3Swap skips signup and ID upload. You stay self-custodial on both legs.
How soon does ZEC usually arrive?
After the Polygon mainnet deposit is final, many payouts leave within minutes. Congestion on Polygon mainnet or Zcash mainnet can stretch that — mempools and fees set the clock, not a compliance hold.
Does Web3Swap custody my MATIC or ZEC?
No. You broadcast MATIC from a wallet you control; ZEC pays only to the address you paste. Nothing sits as a named Web3Swap balance.
What if I send MATIC on the wrong rail?
Match Polygon mainnet exactly as printed on the Web3Swap ticket badge. A wrong-chain deposit often cannot be credited automatically — verify before you broadcast.