Three steps on Web3Swap
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Enter the MATIC size and paste the Monero payout address for Monero mainnet on this Web3Swap ticket.
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Confirm Exchange to lock the live Web3Swap quote and reveal this ticket’s deposit details.
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Broadcast exactly that MATIC amount to the deposit. After Polygon mainnet confirms, XMR is paid to your wallet.
Before you broadcast
- Polygon confirmations are usually fast — often within a minute.
- Send MATIC on Polygon PoS mainnet only — not Ethereum or other L2s unless your order says otherwise.
- Use a Polygon-compatible wallet and address (0x…). Leave enough MATIC for gas.
- If XMR is late, refresh your wallet and re-check the ticket. When a payout hash is already listed, email or SimpleX support with your Exchange ID — Web3Swap has no login that lists expired orders.
Polygon tickets — PoS rail, not Ethereum L1
MATIC/POL powers Polygon’s low-fee EVM environment. Web3Swap Polygon tickets reject Ethereum-mainnet assets — match the PoS badge before you broadcast.
MATIC on Polygon mainnet
Use a Polygon PoS wallet for deposits. Do not send MATIC on Ethereum mainnet — wrapped versions are different assets.
Leave enough MATIC in your wallet to cover gas on top of the swap amount.
Monero tickets — subaddress hygiene
Monero Web3Swap tickets expect a fresh subaddress each time. After payout, wait for wallet scan to finish — the GUI can lag even when the ticket already shows complete.
XMR payout not showing?
Wait for wallet sync to complete — Monero often needs several minutes to reflect incoming outputs.
If the order lists a payout tx but your synced wallet shows nothing, contact support.
Receiving XMR with privacy intact
Monero payouts use one-time addresses — your wallet must finish scanning recent blocks to display the balance.
- Use a fresh subaddress for each swap rather than reusing old receive addresses.
- Compare your wallet block height with a public explorer before assuming a payout failed.
- Allow extra time after the order shows sent — privacy features can delay wallet display.
Deposit checklist
Chain mismatches and bad addresses are the usual failure modes — skim these notes before you fund the deposit.
Asset hubs
More anonymous no-KYC lanes and chain notes for each coin.
FAQ for this route
Do I need KYC or a Web3Swap login for MATIC → XMR?
No. A standard Polygon → Monero ticket on Web3Swap skips signup and ID upload. You stay self-custodial on both legs.
How soon does XMR usually arrive?
After the Polygon mainnet deposit is final, many payouts leave within minutes. Congestion on Polygon mainnet or Monero mainnet can stretch that — mempools and fees set the clock, not a compliance hold.
Does Web3Swap custody my MATIC or XMR?
No. You broadcast MATIC from a wallet you control; XMR pays only to the address you paste. Nothing sits as a named Web3Swap balance.
What if I send MATIC on the wrong rail?
Match Polygon mainnet exactly as printed on the Web3Swap ticket badge. A wrong-chain deposit often cannot be credited automatically — verify before you broadcast.