Three steps on Web3Swap
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Enter the XMR size and paste the Polygon payout address for Polygon mainnet on this Web3Swap ticket.
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Confirm Exchange to lock the live Web3Swap quote and reveal this ticket’s deposit details.
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Broadcast exactly that XMR amount to the deposit. After Monero mainnet confirms, MATIC is paid to your wallet.
Before you broadcast
- Monero needs confirmations before funds are final — wallet sync matters.
- Give your Monero wallet time to scan new blocks after receipt.
- Use a fresh subaddress for each swap. Avoid reusing old XMR receive addresses.
- If MATIC is late, refresh your wallet and re-check the ticket. When a payout hash is already listed, email or SimpleX support with your Exchange ID — Web3Swap has no login that lists expired orders.
Monero tickets — subaddress hygiene
Monero Web3Swap tickets expect a fresh subaddress each time. After payout, wait for wallet scan to finish — the GUI can lag even when the ticket already shows complete.
Keep the Monero wallet synced
An out-of-sync wallet may not display incoming funds even after the order shows a payout.
Compare your wallet block height with a public Monero explorer before opening a support ticket.
Polygon tickets — PoS rail, not Ethereum L1
MATIC/POL powers Polygon’s low-fee EVM environment. Web3Swap Polygon tickets reject Ethereum-mainnet assets — match the PoS badge before you broadcast.
MATIC not received?
Confirm your wallet is on Polygon PoS mainnet and fully synced.
MATIC payout tips
- Use a Polygon-compatible wallet and verify the receive address starts with 0x.
- Check Polygonscan with the payout tx hash if your balance has not updated.
- Do not expect MATIC on Ethereum — this route pays out on Polygon PoS.
Deposit checklist
Chain mismatches and bad addresses are the usual failure modes — skim these notes before you fund the deposit.
Asset hubs
More anonymous no-KYC lanes and chain notes for each coin.
FAQ for this route
Do I need KYC or a Web3Swap login for XMR → MATIC?
No. A standard Monero → Polygon ticket on Web3Swap skips signup and ID upload. You stay self-custodial on both legs.
How soon does MATIC usually arrive?
After the Monero mainnet deposit is final, many payouts leave within minutes. Congestion on Monero mainnet or Polygon mainnet can stretch that — mempools and fees set the clock, not a compliance hold.
Does Web3Swap custody my XMR or MATIC?
No. You broadcast XMR from a wallet you control; MATIC pays only to the address you paste. Nothing sits as a named Web3Swap balance.
What if I send XMR on the wrong rail?
Match Monero mainnet exactly as printed on the Web3Swap ticket badge. A wrong-chain deposit often cannot be credited automatically — verify before you broadcast.