Three steps on Web3Swap
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Enter the XMR amount and paste your Zcash receive address — match transparent or shielded format to your wallet.
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Confirm the Web3Swap ticket to see the live quote and Monero deposit details.
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Send XMR on Monero mainnet. After confirmations, ZEC is paid to your wallet.
Before you broadcast
- Monero needs confirmations before payout — let your wallet finish scanning after receipt.
- Monero hides amounts on-chain by default; ZEC may use transparent or shielded addresses — pick the type your wallet supports.
- Use a fresh Monero subaddress for each swap. Shielded ZEC may take longer to appear in some wallets.
- Both sides are privacy-focused chains — double-check address formats before sending.
Monero tickets — subaddress hygiene
Monero Web3Swap tickets expect a fresh subaddress each time. After payout, wait for wallet scan to finish — the GUI can lag even when the ticket already shows complete.
Keep the Monero wallet synced
An out-of-sync wallet may not display incoming funds even after the order shows a payout.
Compare your wallet block height with a public Monero explorer before opening a support ticket.
Zcash tickets — transparent vs shielded
Zcash Web3Swap tickets lock either a transparent or shielded receive format on-screen. Sending the other type is the most common reason ZEC never credits.
ZEC receipt troubleshooting
Confirm address type matches your wallet. Rescan the blockchain in your Zcash client if needed.
Transparent vs shielded payouts
Zcash supports both transparent (t-) and shielded (z-) addresses — they are not interchangeable.
- Use the address type your wallet actually supports before placing the order.
- Shielded payouts may take longer to appear depending on wallet software.
- If the order shows a sent tx but balance is zero, rescan the chain in your Zcash client first.
Deposit checklist
Chain mismatches and bad addresses are the usual failure modes — skim these notes before you fund the deposit.
Asset hubs
More anonymous no-KYC lanes and chain notes for each coin.
FAQ for this route
Do I need KYC or a Web3Swap login for XMR → ZEC?
No. A standard Monero → Zcash ticket on Web3Swap skips signup and ID upload. You stay self-custodial on both legs.
How soon does ZEC usually arrive?
After the Monero mainnet deposit is final, many payouts leave within minutes. Congestion on Monero mainnet or Zcash mainnet can stretch that — mempools and fees set the clock, not a compliance hold.
Does Web3Swap custody my XMR or ZEC?
No. You broadcast XMR from a wallet you control; ZEC pays only to the address you paste. Nothing sits as a named Web3Swap balance.
What if I send XMR on the wrong rail?
Match Monero mainnet exactly as printed on the Web3Swap ticket badge. A wrong-chain deposit often cannot be credited automatically — verify before you broadcast.