Three steps on Web3Swap
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Enter the XMR size and paste the Toncoin payout address for TON mainnet on this Web3Swap ticket.
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Confirm Exchange to lock the live Web3Swap quote and reveal this ticket’s deposit details.
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Broadcast exactly that XMR amount to the deposit. After Monero mainnet confirms, TON is paid to your wallet.
Before you broadcast
- Monero needs confirmations before funds are final — wallet sync matters.
- Give your Monero wallet time to scan new blocks after receipt.
- Use a fresh subaddress for each swap. Avoid reusing old XMR receive addresses.
- If TON is late, refresh your wallet and re-check the ticket. When a payout hash is already listed, email or SimpleX support with your Exchange ID — Web3Swap has no login that lists expired orders.
Monero tickets — subaddress hygiene
Monero Web3Swap tickets expect a fresh subaddress each time. After payout, wait for wallet scan to finish — the GUI can lag even when the ticket already shows complete.
Keep the Monero wallet synced
An out-of-sync wallet may not display incoming funds even after the order shows a payout.
Compare your wallet block height with a public Monero explorer before opening a support ticket.
TON tickets — memo fields first
TON powers The Open Network with fast, low-fee transfers. Web3Swap tickets may require a memo/tag — copy it from the order screen before you broadcast.
TON payout not showing?
Refresh your TON wallet. Verify the receive address matches your order exactly — UQ… and EQ… formats are both common.
How fast is the TON payout?
TON blocks are fast — most payouts arrive within minutes after your deposit confirms.
- Check the order page for a payout transaction hash on Tonviewer or a similar explorer.
- Confirm your wallet is on TON mainnet, not a wrapped or alternate-chain version.
- Allow a minute for your wallet to refresh after the explorer shows the transfer.
Deposit checklist
Chain mismatches and bad addresses are the usual failure modes — skim these notes before you fund the deposit.
Asset hubs
More anonymous no-KYC lanes and chain notes for each coin.
FAQ for this route
Do I need KYC or a Web3Swap login for XMR → TON?
No. A standard Monero → Toncoin ticket on Web3Swap skips signup and ID upload. You stay self-custodial on both legs.
How soon does TON usually arrive?
After the Monero mainnet deposit is final, many payouts leave within minutes. Congestion on Monero mainnet or TON mainnet can stretch that — mempools and fees set the clock, not a compliance hold.
Does Web3Swap custody my XMR or TON?
No. You broadcast XMR from a wallet you control; TON pays only to the address you paste. Nothing sits as a named Web3Swap balance.
What if I send XMR on the wrong rail?
Match Monero mainnet exactly as printed on the Web3Swap ticket badge. A wrong-chain deposit often cannot be credited automatically — verify before you broadcast.