Three steps on Web3Swap
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Enter the ZEC size and paste the Ethereum payout address for Ethereum mainnet on this Web3Swap ticket.
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Confirm Exchange to lock the live Web3Swap quote and reveal this ticket’s deposit details.
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Broadcast exactly that ZEC amount to the deposit. After Zcash mainnet confirms, ETH is paid to your wallet.
Before you broadcast
- Zcash confirmations follow mainnet block times — usually a few minutes.
- Transparent (t-) and shielded (z-) addresses are not interchangeable — use the type your order specifies.
- Shielded payouts may take longer to appear depending on wallet support.
- If ETH is late, refresh your wallet and re-check the ticket. When a payout hash is already listed, email or SimpleX support with your Exchange ID — Web3Swap has no login that lists expired orders.
Zcash tickets — transparent vs shielded
Zcash Web3Swap tickets lock either a transparent or shielded receive format on-screen. Sending the other type is the most common reason ZEC never credits.
Transparent vs shielded ZEC
Sending to the wrong address type is a common failure mode.
If unsure, ask support which format your order uses before broadcasting.
Ethereum L1 tickets — gas on the same rail
On Web3Swap, mainnet ETH is a gas + settlement ticket: confirm the L1 badge, keep spare ETH for fees above the swap size, then collect at the payout address you paste — still no exchange seat.
ETH payout not showing?
Check the order page for a payout transaction hash first.
Confirm your wallet is on Ethereum mainnet and fully synced.
ETH payout timing
Most payouts land within minutes once your deposit confirms — Ethereum blocks are ~12 seconds apart.
ETH must land on the listed chain
- Payouts go to Ethereum mainnet — not BSC, Base, Arbitrum, or other L2s unless your order explicitly lists them.
- Double-check the address you paste: one wrong character sends funds to an unreachable wallet.
- Self-custody wallets (MetaMask, Rabby, hardware devices) are recommended for long-term holding.
Float vs fixed rate on ETH payouts
The rate mode you pick at the top of the swap widget affects how your final ETH amount is calculated.
- Float rate follows the market until your deposit confirms — best when mempools are quiet.
- Fixed rate locks the quote for a short window — useful when ETH price is moving quickly.
Deposit checklist
Chain mismatches and bad addresses are the usual failure modes — skim these notes before you fund the deposit.
Asset hubs
More anonymous no-KYC lanes and chain notes for each coin.
FAQ for this route
Do I need KYC or a Web3Swap login for ZEC → ETH?
No. A standard Zcash → Ethereum ticket on Web3Swap skips signup and ID upload. You stay self-custodial on both legs.
How soon does ETH usually arrive?
After the Zcash mainnet deposit is final, many payouts leave within minutes. Congestion on Zcash mainnet or Ethereum mainnet can stretch that — mempools and fees set the clock, not a compliance hold.
Does Web3Swap custody my ZEC or ETH?
No. You broadcast ZEC from a wallet you control; ETH pays only to the address you paste. Nothing sits as a named Web3Swap balance.
What if I send ZEC on the wrong rail?
Match Zcash mainnet exactly as printed on the Web3Swap ticket badge. A wrong-chain deposit often cannot be credited automatically — verify before you broadcast.