Three steps on Web3Swap
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Enter the MATIC size and paste the Arbitrum payout address for Arbitrum One on this Web3Swap ticket.
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Confirm Exchange to lock the live Web3Swap quote and reveal this ticket’s deposit details.
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Broadcast exactly that MATIC amount to the deposit. After Polygon mainnet confirms, ARB is paid to your wallet.
Before you broadcast
- Polygon confirmations are usually fast — often within a minute.
- Send MATIC on Polygon PoS mainnet only — not Ethereum or other L2s unless your order says otherwise.
- Use a Polygon-compatible wallet and address (0x…). Leave enough MATIC for gas.
- If ARB is late, refresh your wallet and re-check the ticket. When a payout hash is already listed, email or SimpleX support with your Exchange ID — Web3Swap has no login that lists expired orders.
Polygon tickets — PoS rail, not Ethereum L1
MATIC/POL powers Polygon’s low-fee EVM environment. Web3Swap Polygon tickets reject Ethereum-mainnet assets — match the PoS badge before you broadcast.
MATIC on Polygon mainnet
Use a Polygon PoS wallet for deposits. Do not send MATIC on Ethereum mainnet — wrapped versions are different assets.
Leave enough MATIC in your wallet to cover gas on top of the swap amount.
Arbitrum One tickets — stay on L2
ARB governs Arbitrum One. Web3Swap Arbitrum tickets expect an L2 wallet — mainnet ETH sent to this deposit typically cannot be recovered.
ARB not received?
Confirm your wallet is on Arbitrum One and fully synced.
ARB payout tips
- Payouts go to Arbitrum One — use a 0x-style address on the correct chain.
- Check Arbiscan with the payout tx hash if your balance has not updated.
- Do not expect ARB on Ethereum mainnet unless your order explicitly lists it.
Deposit checklist
Chain mismatches and bad addresses are the usual failure modes — skim these notes before you fund the deposit.
Asset hubs
More anonymous no-KYC lanes and chain notes for each coin.
FAQ for this route
Do I need KYC or a Web3Swap login for MATIC → ARB?
No. A standard Polygon → Arbitrum ticket on Web3Swap skips signup and ID upload. You stay self-custodial on both legs.
How soon does ARB usually arrive?
After the Polygon mainnet deposit is final, many payouts leave within minutes. Congestion on Polygon mainnet or Arbitrum One can stretch that — mempools and fees set the clock, not a compliance hold.
Does Web3Swap custody my MATIC or ARB?
No. You broadcast MATIC from a wallet you control; ARB pays only to the address you paste. Nothing sits as a named Web3Swap balance.
What if I send MATIC on the wrong rail?
Match Polygon mainnet exactly as printed on the Web3Swap ticket badge. A wrong-chain deposit often cannot be credited automatically — verify before you broadcast.