Three steps on Web3Swap
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Enter the ZEC size and paste the Toncoin payout address for TON mainnet on this Web3Swap ticket.
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Confirm Exchange to lock the live Web3Swap quote and reveal this ticket’s deposit details.
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Broadcast exactly that ZEC amount to the deposit. After Zcash mainnet confirms, TON is paid to your wallet.
Before you broadcast
- Zcash confirmations follow mainnet block times — usually a few minutes.
- Transparent (t-) and shielded (z-) addresses are not interchangeable — use the type your order specifies.
- Shielded payouts may take longer to appear depending on wallet support.
- If TON is late, refresh your wallet and re-check the ticket. When a payout hash is already listed, email or SimpleX support with your Exchange ID — Web3Swap has no login that lists expired orders.
Zcash tickets — transparent vs shielded
Zcash Web3Swap tickets lock either a transparent or shielded receive format on-screen. Sending the other type is the most common reason ZEC never credits.
Transparent vs shielded ZEC
Sending to the wrong address type is a common failure mode.
If unsure, ask support which format your order uses before broadcasting.
TON tickets — memo fields first
TON powers The Open Network with fast, low-fee transfers. Web3Swap tickets may require a memo/tag — copy it from the order screen before you broadcast.
TON payout not showing?
Refresh your TON wallet. Verify the receive address matches your order exactly — UQ… and EQ… formats are both common.
How fast is the TON payout?
TON blocks are fast — most payouts arrive within minutes after your deposit confirms.
- Check the order page for a payout transaction hash on Tonviewer or a similar explorer.
- Confirm your wallet is on TON mainnet, not a wrapped or alternate-chain version.
- Allow a minute for your wallet to refresh after the explorer shows the transfer.
Deposit checklist
Chain mismatches and bad addresses are the usual failure modes — skim these notes before you fund the deposit.
Asset hubs
More anonymous no-KYC lanes and chain notes for each coin.
FAQ for this route
Do I need KYC or a Web3Swap login for ZEC → TON?
No. A standard Zcash → Toncoin ticket on Web3Swap skips signup and ID upload. You stay self-custodial on both legs.
How soon does TON usually arrive?
After the Zcash mainnet deposit is final, many payouts leave within minutes. Congestion on Zcash mainnet or TON mainnet can stretch that — mempools and fees set the clock, not a compliance hold.
Does Web3Swap custody my ZEC or TON?
No. You broadcast ZEC from a wallet you control; TON pays only to the address you paste. Nothing sits as a named Web3Swap balance.
What if I send ZEC on the wrong rail?
Match Zcash mainnet exactly as printed on the Web3Swap ticket badge. A wrong-chain deposit often cannot be credited automatically — verify before you broadcast.