Three steps on Web3Swap
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Enter the ZEC size and paste the Arbitrum payout address for Arbitrum One on this Web3Swap ticket.
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Confirm Exchange to lock the live Web3Swap quote and reveal this ticket’s deposit details.
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Broadcast exactly that ZEC amount to the deposit. After Zcash mainnet confirms, ARB is paid to your wallet.
Before you broadcast
- Zcash confirmations follow mainnet block times — usually a few minutes.
- Transparent (t-) and shielded (z-) addresses are not interchangeable — use the type your order specifies.
- Shielded payouts may take longer to appear depending on wallet support.
- If ARB is late, refresh your wallet and re-check the ticket. When a payout hash is already listed, email or SimpleX support with your Exchange ID — Web3Swap has no login that lists expired orders.
Zcash tickets — transparent vs shielded
Zcash Web3Swap tickets lock either a transparent or shielded receive format on-screen. Sending the other type is the most common reason ZEC never credits.
Transparent vs shielded ZEC
Sending to the wrong address type is a common failure mode.
If unsure, ask support which format your order uses before broadcasting.
Arbitrum One tickets — stay on L2
ARB governs Arbitrum One. Web3Swap Arbitrum tickets expect an L2 wallet — mainnet ETH sent to this deposit typically cannot be recovered.
ARB not received?
Confirm your wallet is on Arbitrum One and fully synced.
ARB payout tips
- Payouts go to Arbitrum One — use a 0x-style address on the correct chain.
- Check Arbiscan with the payout tx hash if your balance has not updated.
- Do not expect ARB on Ethereum mainnet unless your order explicitly lists it.
Deposit checklist
Chain mismatches and bad addresses are the usual failure modes — skim these notes before you fund the deposit.
Asset hubs
More anonymous no-KYC lanes and chain notes for each coin.
FAQ for this route
Do I need KYC or a Web3Swap login for ZEC → ARB?
No. A standard Zcash → Arbitrum ticket on Web3Swap skips signup and ID upload. You stay self-custodial on both legs.
How soon does ARB usually arrive?
After the Zcash mainnet deposit is final, many payouts leave within minutes. Congestion on Zcash mainnet or Arbitrum One can stretch that — mempools and fees set the clock, not a compliance hold.
Does Web3Swap custody my ZEC or ARB?
No. You broadcast ZEC from a wallet you control; ARB pays only to the address you paste. Nothing sits as a named Web3Swap balance.
What if I send ZEC on the wrong rail?
Match Zcash mainnet exactly as printed on the Web3Swap ticket badge. A wrong-chain deposit often cannot be credited automatically — verify before you broadcast.