Three steps on Web3Swap
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Enter the ZEC size and paste the Stellar payout address for Stellar mainnet on this Web3Swap ticket.
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Confirm Exchange to lock the live Web3Swap quote and reveal this ticket’s deposit details.
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Broadcast exactly that ZEC amount to the deposit. After Zcash mainnet confirms, XLM is paid to your wallet.
Before you broadcast
- Zcash confirmations follow mainnet block times — usually a few minutes.
- Transparent (t-) and shielded (z-) addresses are not interchangeable — use the type your order specifies.
- Shielded payouts may take longer to appear depending on wallet support.
- If XLM is late, refresh your wallet and re-check the ticket. When a payout hash is already listed, email or SimpleX support with your Exchange ID — Web3Swap has no login that lists expired orders.
Zcash tickets — transparent vs shielded
Zcash Web3Swap tickets lock either a transparent or shielded receive format on-screen. Sending the other type is the most common reason ZEC never credits.
Transparent vs shielded ZEC
Sending to the wrong address type is a common failure mode.
If unsure, ask support which format your order uses before broadcasting.
Stellar tickets — memo when required
XLM powers Stellar’s low-cost payment network. If the Web3Swap ticket shows a memo, enter it exactly or the deposit may never credit.
XLM not visible yet?
Resync your Stellar wallet. If the order shows a sent transaction, verify the address and memo match your wallet.
When will XLM arrive?
Stellar settlements are usually very quick once your deposit confirms.
- Check Stellar Expert or a similar explorer with the payout tx hash.
- Confirm whether your wallet needs a destination memo for incoming funds.
- Keep a small XLM reserve if your wallet requires a minimum balance.
Deposit checklist
Chain mismatches and bad addresses are the usual failure modes — skim these notes before you fund the deposit.
Asset hubs
More anonymous no-KYC lanes and chain notes for each coin.
FAQ for this route
Do I need KYC or a Web3Swap login for ZEC → XLM?
No. A standard Zcash → Stellar ticket on Web3Swap skips signup and ID upload. You stay self-custodial on both legs.
How soon does XLM usually arrive?
After the Zcash mainnet deposit is final, many payouts leave within minutes. Congestion on Zcash mainnet or Stellar mainnet can stretch that — mempools and fees set the clock, not a compliance hold.
Does Web3Swap custody my ZEC or XLM?
No. You broadcast ZEC from a wallet you control; XLM pays only to the address you paste. Nothing sits as a named Web3Swap balance.
What if I send ZEC on the wrong rail?
Match Zcash mainnet exactly as printed on the Web3Swap ticket badge. A wrong-chain deposit often cannot be credited automatically — verify before you broadcast.